Privacy Policy

We collect various types of data, including:

• Personal Information: Details such as your name, email address, telephone number, mailing address, and billing information — provided when you create an account, complete a purchase, sign up for updates, or reach out to us.
• Usage Data: Technical details about your interaction with the Site, such as IP address, browser and device type, pages accessed, duration of visits, and referral/exit sources.
• Cookies and Similar Technologies: Information collected via cookies, pixels, and tracking tools (refer to our separate Cookie Policy for more).
• Voluntary Submissions: Any additional details you choose to share, like comments, survey answers, or messages.

This data comes directly from you, through automated Site tracking, or via trusted third-party sources (e.g., analytics tools).

Your information helps us to:

• Deliver, support, and enhance our services and offerings.
• Handle transactions and related notifications.
• Deliver marketing communications and promotions (only with your consent where legally required).
• Address your questions and deliver effective support.
• Monitor usage patterns, improve performance, and detect/prevent fraudulent activity.
• Meet legal and regulatory requirements.

We share data only when necessary, with:

• Trusted service providers (e.g., payment gateways, cloud hosts, email platforms) that help run our operations under strict confidentiality agreements.
• Partners involved in collaborative marketing or service delivery.
• Regulatory bodies, law enforcement, or courts when legally obligated, or to defend our rights and interests.
• Successors in the case of a business merger, acquisition, or asset transfer.

We never sell your personal data to third parties for their independent use.

We apply appropriate technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or alteration. That said, no online transmission or storage system can guarantee absolute security.

Depending on applicable laws (including GDPR), you may have the right to:

• Access, update, or erase your personal data.
• Restrict or object to certain processing activities.
• Revoke consent at any time (where processing relies on consent).
• Request data portability in a structured format.

To exercise these rights, please email us at info@zentrix-digital.com. We aim to respond within one month (or as required by law).

We keep your information only for as long as needed to fulfill the purposes described here, resolve disputes, enforce agreements, or comply with legal obligations.

For users in the EU/EEA, data may be transferred to countries outside the EEA. We implement appropriate protections, such as Standard Contractual Clauses or other approved mechanisms, to maintain an adequate level of security.

Our Site and services are not directed at children under 16 years old. We do not intentionally collect personal data from minors. If we become aware of such collection, we will promptly delete the information.

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will appear on this page with a new effective date. We encourage you to check back regularly.

By continuing to use our Site or services, you indicate your acceptance of this Privacy Policy.
If you have questions about this policy or our data practices, contact us at info@zentrix-digital.com.